Effective Date: 17 June 2026
Website: https://medspamarketingguys.com/
Med Spa Marketing Guys respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, book a call, request information, submit a form, or work with us.
For the purposes of this Privacy Policy, “Med Spa Marketing Guys,” “we,” “us,” or “our” refers to My Online Marketer Ltd, operating the website https://medspamarketingguys.com/.
1. Information We Collect
We may collect the following types of information:
Information You Provide to Us
This may include:
- Your name
- Email address
- Phone number
- Business name
- Website URL
- Location
- Details about your med spa, clinic, or aesthetic business
- Information submitted through contact forms, booking forms, consultation requests, or email
- Any other information you choose to provide when communicating with us
Website and Usage Information
When you visit our website, we may automatically collect certain information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referral source
- General location data
- Cookie and tracking data
- Interaction data, such as form submissions, clicks, and page activity
Marketing and Communication Data
If you opt in to receive updates from us, we may collect and use information relating to:
- Email preferences
- SMS or phone communication preferences
- Engagement with our emails, ads, or website
- Responses to campaigns, offers, and follow-ups
2. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Book discovery calls or consultations
- Provide proposals, quotes, and service information
- Deliver marketing, SEO, paid ads, CRM, automation, or lead generation services
- Communicate with you about your project or account
- Send relevant updates, offers, or marketing communications
- Improve our website, services, and user experience
- Analyse website traffic and campaign performance
- Run advertising and retargeting campaigns
- Prevent spam, fraud, misuse, or security issues
- Comply with legal, tax, accounting, or regulatory obligations
We do not use your information for purposes that are incompatible with the reasons it was originally collected.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies.
These may help us:
- Understand how visitors use our website
- Improve website performance
- Track enquiries and conversions
- Measure advertising performance
- Show relevant ads to people who have visited our website
- Improve our marketing and sales process
We may use third-party tools such as:
- Google Analytics
- Google Ads
- Meta/Facebook Pixel
- CRM and automation platforms
- Email marketing tools
- Call booking or scheduling tools
- Website analytics and performance tools
You can usually control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
4. Email, SMS, and Marketing Communications
If you provide your contact details, we may contact you by email, phone, or SMS about your enquiry, consultation, proposal, project, or relevant services.
You can opt out of marketing emails by clicking the unsubscribe link in our emails.
If you receive SMS messages from us, you may opt out by replying STOP. Message and data rates may apply depending on your mobile provider.
We do not sell or share mobile opt-in information with third parties for their own marketing or promotional purposes.
5. Health, Medical, and Patient Information
Med Spa Marketing Guys is a marketing agency, not a medical provider.
Our public website is not intended to collect sensitive medical information, protected health information, or confidential patient records. Please do not submit medical details, patient files, treatment histories, or other sensitive health information through our general website forms.
Where we provide marketing, CRM, automation, or lead generation services to med spas, clinics, or healthcare-related businesses, we may process lead or customer information on behalf of those clients. In those situations, the clinic or business is usually responsible for how that information is collected and used, and our handling of that data is governed by our client agreement and any applicable data processing terms.
Where required, we will work with clients to put appropriate data protection, confidentiality, and compliance measures in place.
6. How We Share Information
We may share your information with trusted third parties where necessary to operate our business and provide our services.
This may include:
- Website hosting providers
- CRM and automation platforms
- Email marketing providers
- SMS and phone communication tools
- Analytics providers
- Advertising platforms
- Payment processors
- Scheduling tools
- Contractors, team members, or service providers helping us deliver work
- Professional advisers such as accountants, lawyers, or consultants
- Legal or regulatory authorities where required by law
We only share information where reasonably necessary and expect our service providers to handle data securely and responsibly.
We do not sell personal information in the traditional sense.
7. Advertising and Retargeting
We may use advertising platforms to show relevant ads to people who have visited our website or interacted with our content.
This may include platforms such as Google, Meta/Facebook, Instagram, LinkedIn, or other advertising networks.
These platforms may use cookies, pixels, or similar technologies to collect information about your activity across websites and apps. You can manage ad preferences through the settings provided by those platforms.
8. Legal Bases for Processing
Where applicable under UK or EU data protection laws, we rely on one or more of the following legal bases to process personal information:
- Consent — where you have agreed to receive marketing or allow certain cookies
- Contract — where processing is necessary to provide services or respond to a service request
- Legitimate interests — where we use information to run, improve, market, and protect our business
- Legal obligation — where we need to keep records or comply with applicable laws
Privacy notices should explain matters such as the purposes for processing, data sharing, retention, and user rights.
9. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information to:
- Respond to enquiries
- Manage client relationships
- Provide services
- Maintain business records
- Meet legal, tax, accounting, or reporting obligations
- Resolve disputes
- Protect our rights and business interests
When information is no longer needed, we will delete it, anonymise it, or securely store it where required for legal or business reasons.
10. Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no website, online platform, email system, or digital storage method is completely secure. You should avoid sending highly sensitive information through general website forms or unsecured email.
11. International Data Transfers
Some of the tools, platforms, service providers, or contractors we use may be located outside your country or region.
Where information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place, where required by applicable law.
12. Your Privacy Rights
Depending on where you live, you may have rights over your personal information.
These may include the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your information
- Opt out of certain marketing communications
- Complain to a data protection authority
California privacy law also gives eligible consumers certain rights to know, delete, correct, and control certain uses of personal information.
To make a privacy request, contact us using the details below.
13. Children’s Privacy
Our website and services are intended for business owners, clinic operators, marketing teams, and adults.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.
14. Third-Party Links
Our website may contain links to third-party websites, tools, platforms, or resources.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before submitting personal information to them.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we may update the effective date at the top of this page. Your continued use of the website after updates are posted means you accept the revised policy.
